Locksmith and Door Hardware Services
Keys and Key Duplication
Accurate Key Duplication Matters
A duplicated key is only as accurate as the equipment, key blank, and process used to make it.
Many key-duplication machines reproduce the shape of the existing key, including wear or inaccuracies already present. Capital Lock uses professional key-cutting equipment, carefully identified key blanks, and manufacturer specifications or code information when available. Our key machines are calibrated at least once each business day to help maintain accurate, consistent cuts.
A properly cut key may operate more smoothly, produce more dependable duplicates, and help avoid unnecessary wear caused by an inaccurate copy. The condition of the original key and lock can still affect the final result. When an existing key is badly worn, we may recommend producing a key by code or servicing the lock.
Capital Lock duplicates many types of keys, including:
- Commercial keys
- Residential keys
- Cabinet and furniture keys
- Padlock keys
- Equipment keys
- Elevator and specialty equipment keys, when the correct blank and key information are available
- Specialty keys
- Restricted and high-security keys
Capital Lock duplicates many older automotive keys that do not require electronic or transponder programming. We generally do not duplicate keys for vehicles manufactured after 2000, although capabilities may vary by key and vehicle.
| KEY AUTHORIZATION NOTICE: All key duplication and key-by-code services are subject to identification, ownership, and authorization requirements where applicable. Restricted, controlled, high-security, elevator, and specialty keys may require additional documentation or approval. |
Keys by Code
Replacement Keys Without an Existing Key
Many locks, cabinets, pieces of equipment, and specialty products have a manufacturer key code stamped on the lock or listed in the original documentation.
When the correct code and key information are available, Capital Lock may be able to produce a replacement key without an existing key to copy.
Common applications include:
- Office furniture
- Desks
- File cabinets
- Storage cabinets
- Equipment
- Padlocks
- Specialty locks
Availability depends on the manufacturer, code series, key-blank availability, condition of the lock, and available manufacturer information. Apply the Key Authorization Notice above where applicable.
Lock Rekeying
Change the Keys Without Replacing the Entire Lock
Rekeying changes the internal operation of a lock so that existing keys no longer work and new keys are issued.
Rekeying may be appropriate after:
- Moving into a new home or building
- Employee turnover
- Tenant changes
- Lost or unreturned keys
- Contractor access
- Changes in security responsibilities
- Uncertainty about who may still have access
Capital Lock provides both in-shop and mobile rekeying service. Many removable locks and cylinders can be brought to our Madison shop for rekeying. Our locksmiths can also rekey locks at homes, businesses, institutions, and other properties throughout our service area.
We service many common commercial and residential lock brands, conventional cylinders, and interchangeable-core systems. Service availability depends on the manufacturer, condition, design, and availability of compatible parts.
Lock Brands and Systems We Commonly Service
Retain the current verified manufacturer and brand list. Place it in an expandable section if desired, while ensuring that the complete text remains in the page source and accessible to search engines and screen readers. The list is important because the manufacturer name printed on a key, lock, or cylinder is often the only identifying information a customer has.
Examples may include Schlage, Best, Corbin Russwin, Sargent, Yale, Kwikset, Arrow, Falcon, Medeco, Peaks, small-format interchangeable core, and large-format interchangeable core. Do not replace the existing verified list with only these examples.
Master Key Systems
Controlled Access for Businesses and Organizations
A master key system allows different users to access only the doors appropriate to their responsibilities while designated keys operate multiple areas.
Capital Lock designs, maintains, documents, and expands master key systems for businesses, institutions, property managers, multifamily properties, contractors, offices, and other organizations with multiple doors or access levels.
Services may include:
- New master key system design
- Expansion of existing systems
- Rekeying after staffing or occupancy changes
- Keying schedules and system records
- Restricted and high-security options
- Interchangeable-core systems
- Review of outdated or poorly documented systems
Master key systems should be planned carefully. Poor documentation, uncontrolled key duplication, and an unnecessarily complicated system can reduce security and make future changes more difficult. Capital Lock can review the existing system and recommend practical options based on current and future access needs.
Hardware Installation
Professional Lock and Door Hardware Installation
Correct installation is essential to the security, function, appearance, and service life of locks and door hardware. Capital Lock installs commercial and residential locks and related door hardware using methods appropriate for the door, frame, hardware, and application.
Products installed may include:
- Commercial locksets
- Residential locks and deadbolts
- Door closers
- Automatic door operators
- Exit devices and panic hardware
- Hinges
- Door plates and protective hardware
- Latch guards
- Electric strikes
- Electrified locksets
- Magnetic locks
- Replacement and repair hardware
- Related commercial door hardware
Our team can help identify appropriate replacement products, coordinate compatible components, and address installation conditions that may affect performance.
Some electrified hardware installations may require coordination with electricians, access-control providers, fire-alarm contractors, or other licensed trades. Capital Lock’s door-hardware work should not be presented as including all electrical wiring, power-supply, access-control, or fire-alarm work.
Three members of Capital Lock’s team hold the Certified Registered Locksmith credential, and Capital Lock is an active member of ALOA Security Professionals Association, Inc.
Preventative Maintenance Plans
Reduce Unexpected Door and Hardware Failures
Regular inspection and maintenance can help identify worn, loose, misaligned, or failing hardware before it creates a security problem or unexpected interruption.
Capital Lock offers formal Preventative Maintenance Plans that generally include semiannual inspections. The exact inspection scope depends on the property, covered openings, installed hardware, and agreed service plan.
Maintenance may include:
- Door and frame inspection
- Lock and latch operation
- Closer inspection and adjustment
- Hinge and alignment review
- Exit-device inspection
- Lubrication where appropriate
- Tightening and adjustment
- Identification of worn components
- Repair or replacement recommendations
Preventative Maintenance Plan customers also receive preferred hardware pricing. Contact Capital Lock for current plan details, eligibility, and scheduling. Do not publish rates, discount percentages, or detailed commercial terms.
Capital Lock Ten-Step Door Check
A Quick Review of the Complete Door Opening
When applicable, our locksmiths typically perform the Capital Lock Ten-Step Door Check at no additional charge. This brief review generally takes about 30 seconds and can identify common door and hardware conditions that may affect operation, security, or reliability. If additional concerns are identified, our locksmith will explain them and obtain approval before performing work outside the authorized service scope.
Door Repairs
Many Door Problems Can Be Repaired
A door that drags, slams, fails to latch, or must be pulled shut may not require complete replacement. Capital Lock can often improve door operation by adjusting or repairing the closer, hinges, lock, latch, strike, or related hardware.
Common problems include:
- Door must be pushed or pulled shut
- Door does not latch consistently
- Door slams
- Door closes too slowly
- Door rubs the frame or threshold
- Excessive gaps around the door
- Lock or key is difficult to operate
- Exit device does not latch or release properly
- Door closer leaks
- Door closer no longer controls the door
- Hinges or fasteners are loose or worn
- Lock or latch does not align with the strike
Door and hardware problems may also affect security, accessibility, fire protection, or code-related operation. Requirements vary by building, opening, and application. Some conditions may require replacement components, door or frame specialists, glass contractors, electricians, or other trades.
Capital Lock can inspect the condition, identify likely causes, and recommend repair or replacement options.
Mobile and On-Site Service
Locksmith and Door Hardware Service at Your Property
Capital Lock provides mobile locksmith and door-hardware service for businesses, institutions, property managers, contractors, and homeowners throughout Madison and surrounding communities in southern Wisconsin.
Mobile services may include:
- Rekeying
- Lock repair and replacement
- Commercial door-hardware installation
- Door and frame adjustment
- Master key systems
- Preventative maintenance
- Site surveys
- Safe service
- Residential locksmith work
Same-day service may be available depending on location, scheduling, the work requested, and parts availability.
Call (608) 256-5625 to discuss current availability.
Residential and automotive lockout service may be available during regular business hours. Availability is limited, and Capital Lock does not provide 24-hour emergency service.
Free Site Survey
Request a Free Site Survey
Capital Lock offers free site surveys for qualifying commercial and residential projects. Site surveys are scheduled in advance and are not intended for emergency or lockout requests.
A site survey can help identify:
- Worn or failing hardware
- Door-operation concerns
- Master key needs
- Security issues
- Maintenance opportunities
- Possible repair or replacement options
- Products appropriate for an upcoming project
After reviewing the property and requested scope, we can discuss recommendations and prepare an estimate when appropriate.